IBM®
Skip to main content
    Country / region [select]      English [change]      Terms of use
 
 
   
     Home      Products      Services & industry solutions      Support & downloads      My account     
 
Troubleshooting - Client Security Solution
Applicable countries and regions
Setup, installation, and usage issues

For installation assistance and information on setting up and using client security, refer to the following:

For Client Security Solution v7.0

Refer to the User's Guide that is included in the Client Security Solution installation.

  1. Click Start, select All Programs, select ThinkVantage, then click Client Security Solution.
  2. Click Help, then click User's Guide.

For Client Security Solution v6.0

Client Security Solution v6.0 - User's Guide

If you are an IT administrator, or if you are responsible for deploying ThinkVantage Client Security Solution on computers in your organization, refer to the ThinkVantage Technologies Deployment Guide.

Deployment Guide for Client Security Solution v7.0
Deployment Guide for Client Security Solution v6.0

For assistance using your Fingerprint Reader with these applications, please refer to Fingerprint Reader tips.

Troubleshooting specific problems

For assistance resolving more specific problems, please browse the following links or go to Need more help:

Client Security Solution v7.0 - Considerations
Client Security Solution v6.0 - Considerations
Client Security Solution Hints and Tips
Client Security Software Hints and Tips

Or visit the following links:

Download the latest ThinkVantage Client Security Solution software
Download the latest ThinkVantage Fingerprint Software
Download the recommended upgrade for File and Folder Encryption (FFE) prior to version 2.01
What to do when the planar is replaced (GINA reset) - for ThinkVantage Client Security Software versions 5.01, 5.02, 5.1 or earlier


Need more help?
Please select one of the following options for further assistance:

Check warranty status and upgrade
Get help at Lenovo Forum New!
Submit a technical question
Contact your local technical Support Center


Help us improve your support experience
Note: Do not use this form to submit a technical question. We cannot respond to technical questions submitted through this feedback form.

Provide feedback on our Troubleshooting content
Applicable countries and regions
Worldwide

Back to top

Document id:  MIGR-56104
Last modified:  2008-08-04
Copyright © 2010 IBM Corporation
 
Document options
Printable version 
IBM & Lenovo
ThinkPad now. ThinkPad always.

ThinkPad, ThinkCentre and other PC products are now products of Lenovo.

Continue to Lenovo Support
Printable version



    About IBM Privacy Contact