Lenovo™
Skip to main content
Country / region  (Select)     English (Change)
 
     Home      Products      Support & downloads      My account      About Lenovo
 
Troubleshooting processor issues - Desktops
Applicable countries and regions
To troubleshoot processor issues, follow these steps and test the processor after performing each one:

Notes:
  • If either the system board or processor have been replaced, reflash the BIOS to the latest level before proceeding.

  • Some computers allow the fan to stop spinning. This is not a malfunction. The fan should start spinning as the system heats up.
  1. Ensure the latest BIOS code is installed. This will correct any 167 POST errors for the Intel microcode update and "176 No Processor CPUID" post errors.

  2. Reseat the processor and the heat sink

    Note: Do not touch either the processor or system board contacting surfaces. These can be extremely fragile and bent pin damage due to touching is not covered under warranty.

  3. Verify the processor fan operation is not blocked by cables or other hardware.

  4. Verify that any replacement processor is the correct architecture for the system.
  5. If these steps have not solved your problem, refer to "Need more help?"
Need more help?
Please select one of the following options for further assistance:

Submit a technical question
Contact your local technical Support Center
Check warranty status and upgrade
Return to NetVista/ThinkCentre Troubleshooting index

Help us improve your support experience
Note: Do not use this form to submit a technical question. We cannot respond to technical questions submitted through this feedback form.

Provide feedback on our Troubleshooting content
Applicable countries and regions
Worldwide

Back to top

Document id:  MIGR-4Y6LGP
Last modified:  2006-05-18
Copyright © 2010 IBM Corporation
Copyright © Lenovo 2010, all rights reserved
 
Document options
Printable version 
tools-rn2.jpg
line-rn2.jpg
mail-rn2.jpg Warranty Upgrade
line-rn2.jpg
chat-rn2.jpg Lenovo Forums
line-rn2.jpg
Subscribe to drivers updates

Printable version



    Terms of use Privacy Contact