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IBM Technical Support Center telephony system options (EMEA only) - Crossbrand |
To ensure your telephone call is directed to the appropriate technical support department, please refer to the following diagram. The diagram lists the available support options that you can access by pressing the appropriate buttons on your telephone, when prompted. For example, if you are contacting your local IBM Technical Support Center looking for IBM server support, you will be prompted to select Option 1, then Option 1, 2, 3, or 4 depending on the support you require. For Lenovo product support, you will be prompted to select Option 2, then Option 1 or 2 depending on the support you require.
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180 day ServicePac
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IBM Director
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RTS Support Pack
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Non hardware defect
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30 day
up and running
support
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Hardware
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Non technical
and
general enquiries
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Repeat options
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Notebooks
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ThinkCentre, Desktops, and Monitors
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Notebooks
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ThinkCentre, Desktops, and Monitors
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| Applicable countries and regions |
| Abu Dhabi, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia-Herzegovenia, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Rep., Chad, Comoros, Congo, Cote d'ivoire, Croatia, Cyprus, Czech Republic, Dem. Rep. of Congo, Denmark, Djibouti, Dubai, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Finland, Former Yugoslav Republic of Macedonia, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Guadaloupe, Guinea, Guinea-Bissau, Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakstan, Kenya, Kuwait, Kyrgystan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Monaco, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, Niger, Nigeria, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Republic of Moldova, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United Republic of Tanzania, Uzbekistan, Vanuatu, Wallis and Futuna, Western Sahara, Yemen, Yugoslavia, Zambia, Zimbabwe |
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| Document id: MIGR-46278 |
| Last modified: 2008-04-15 |
| Copyright © 2009 IBM Corporation |
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