|
Country or Region
|
Language
|
Telephone number
|
Hours of operation
|
| Africa |
-- |
Africa
+44 (0)1475-555-055
South Africa
+27-11-3028888, 0800110756 and +27-11-3027252
Central Africa
Contact the nearest Business Partner
|
-- |
| Argentina |
Spanish |
0800-666-0011 |
9AM - 7PM
Monday - Friday |
| Australia |
English |
131-426 |
9AM - 9PM AEST
7 days/week |
| Austria |
German |
01-211-454-610
(Warranty service and support) |
8AM - 4PM
Monday - Friday |
01-24592-5901
(30 day up and running support) |
9AM - 5:30PM,
Monday - Friday
|
| Belgium |
Dutch |
02-225-3611
(Warranty service and support) |
24 hours/day
7 days/week |
| French |
02-225-3611
(Warranty service and support) |
24 hours/day
7 days/week |
| Dutch |
02-210-9820
(30 day up and running support) |
9AM - 5PM
Monday - Friday |
| French |
02-210-9800
(30 day up and running support) |
9AM - 5PM
Monday - Friday |
| Bolivia |
Spanish |
0800-10-0189 |
8AM - 6PM
Monday - Friday |
| Brazil |
Brazilian Portuguese |
Calls made from within the Sao Paulo region
(11) 3889-8986
Calls made from outside the Sao Paulo region
0800-701-4815
|
8AM - 6PM
Monday - Friday |
| Canada |
English
French
|
1-800-565-3344 |
24 hours/day
7 days/week |
| Chile |
Spanish |
800-361-213 or 188-800-442-488 Toll Free
|
9AM - 7PM
Monday - Friday |
| China |
Mandarin |
Technical Support Line
800-990-8888
86-10-58851110 |
8:30AM - 5:30PM
Monday - Friday |
| China (Hong Kong S.A.R.) |
Cantonese
English
Mandarin |
8205-0333 (Hong Kong) |
9AM - 6PM
Monday - Friday
9AM - 1PM
Saturday |
| China (Macau S.A.R.) |
Cantonese
English
Mandarin |
795-9892 (Macau) |
9AM - 6PM
Monday - Friday
9AM - 1PM
Saturday |
| Colombia |
Spanish |
1-800-912-3021 |
8AM - 6PM
Monday - Friday |
| Costa Rica |
Spanish |
0-800-011-1029 |
8AM - 6PM
Monday - Friday |
| Croatia |
-- |
0800-0426 |
-- |
| Cyprus |
-- |
+357-22-841100 |
-- |
| Czech Republic |
-- |
+420-2-7213-1316 |
8AM - 5PM
Monday - Friday |
| Denmark |
Danish |
7010-5150
(Warranty service and support) |
8:30AM - 4:30PM
Monday - Friday |
4520-8200
(30 day up and running support) |
8:30AM - 4:30PM
Monday - Friday |
| Dominican Republic |
Spanish |
1-866-434-2080
|
8AM - 6PM
Monday - Friday |
| Ecuador |
Spanish |
1-800-426911 |
8AM - 6PM
Monday - Friday |
| Egypt |
-- |
+202-35362525 |
8:30AM - 4:30PM
Monday - Friday |
| El Salvador |
Spanish |
800-6264 |
8AM - 6PM
Monday - Friday |
| Estonia |
-- |
+ 372 66 00 800
+ 372 6776793 |
-- |
| Finland |
Finnish |
09-459-6960
(30 day up and running support) |
8AM - 4PM
Monday - Friday |
+358-800-1-4260
(Warranty service and support) |
24 hours/day
7 days/week |
| France |
French |
Hardware 0810-631-213
(Warranty service and support) |
24 hours/day
7 days/week |
Software 0810-631-020
(Warranty service and support) |
24 hours/day
7 days/week |
0238-557-450
(30 day up and running support) |
9AM - 5PM
Monday - Friday |
| Germany |
German |
01805-004618
(Warranty service and support) |
8AM - 4PM
Monday - Friday |
07032-15-49201
(30 day up and running support) |
9AM - 5.00PM
Monday - Friday |
| Greece |
-- |
+30-210-680-1700 |
-- |
| Guatemala |
Spanish |
1800-624-0051 |
8AM - 6PM
Monday - Friday |
| Honduras |
Spanish |
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
|
9AM - 6PM
Monday - Friday |
| India |
English |
1800-425-6666
or
+91-80-2678-8970 |
9AM - 6PM
Monday - Friday
Except Holidays |
| Indonesia |
English, Bahasa Indonesian |
021 5238 823
001 803 606 282 (Local number only)
+603 8315 6859 (DID)
|
8AM - 5PM
Monday - Friday |
| Ireland |
English |
01-881-1444
(Warranty service and support)
|
24 hours/day
7 days/week |
01-815-9202
(30 day up and running support) |
9AM - 5.30PM
Monday - Friday |
| Israel |
Hebrew,
English |
+972-3-531-3900 - Givat Shmuel Service Center |
8AM - 5PM
Sunday - Thursday |
| Italy |
Italian |
+39-800-820094
(Warranty service and support) |
24 hours/day
7 days/week |
02-7031-6101
(30 day up and running support) |
9AM - 5PM
Monday - Friday |
| Japan |
Japanese
English |
PC Products Toll Free: 0120-03-5555
For International: +81-46-266-4716
Note: The above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer. Please ask for "English support please", and your call will be transferred to an English speaking operator.
|
ThinkPad and Desktop
9AM - 6PM
Everyday
Except Second Sunday of the month, Year end |
| Japanese |
IntelliStation and xSeries
Inside Japan and Overseas calls: +81-46-266-1358
|
IntelliStation and xSeries
9AM - 5PM
Monday - Friday
Except Sat, Sun, Holiday, Year End |
| Japanese |
PC Software
0120-558-695
(Overseas calls: +81-44-200-8666) |
PC Software
10AM - 6PM
Monday - Friday
Except Sat, Sun, Holidays, Year End |
| Korea |
Korean |
1588-5801 |
9AM - 6PM
Monday - Friday
9AM - 1PM
Saturday |
| Latvia |
-- |
+371 7070360 |
-- |
| Lithuania |
-- |
+370 5 278 66 00 |
-- |
| Luxembourg |
French |
+352-360-385-343 |
9AM - 5PM
Monday - Friday |
| Malaysia |
English
Bahasa Melayu |
1800-88-1889 (Local number only)
+603 8315 6855 (DID) |
8:30AM - 5PM
Monday - Friday |
| Malta |
-- |
+35621445566 |
-- |
| Mexico |
Spanish |
001-866-434-2080 |
8AM - 6PM
Monday - Friday |
| Middle East |
- |
+44 (0)1475-555-055 |
-- |
| Netherlands |
Dutch |
+31-20-514-5770 |
9AM - 5PM
Monday - Friday |
| New Zealand |
English |
0800-733-222 |
9AM - 9PM
7 days/week |
| Nicaragua |
Spanish |
001-800-220-1830 |
8AM - 6PM
Monday - Friday |
| Norway |
Norwegian |
8152-1550
(Warranty service and support) |
24 hours/day
7 days/week |
6681-1100
(30 day up and running support)
|
8.30AM - 4.30PM Monday - Friday |
| Panama |
Spanish |
206-6047 |
8AM - 5PM
Monday - Friday |
001-866-434-2080
(Lenovo Customer Support Center- toll free) |
8AM - 6PM
Monday - Friday |
| Peru |
Spanish |
0-800-50-866 |
8AM - 6PM
Monday - Friday |
| Philippines |
English, Filipino |
1800-1601-0033 (Local number only)
+603 8315 6858 (DID)
|
8:30AM - 5PM
Monday - Friday |
| Poland |
Polski |
General number
+48-22-878-6999 |
8AM - 5PM
Monday - Friday |
| Portugal |
Portuguese |
+351 21 892 7046 |
9AM - 5PM
Monday - Friday |
| Romania |
-- |
+4-021-224-4015 |
-- |
| Russia |
Russian |
Moscow
+7 (495) 258 6300
Toll free
8 800 200 6300
|
24 hours/day
7 days/week |
| Singapore |
English |
800 6011 343 (Local number only)
+603 8315 6859 (DID) |
8AM - 6:30PM
Monday - Friday |
| Slovakia |
-- |
+421-2-4954-5555 |
-- |
| Slovenia |
Slovenian |
+386-1-200-50-60 |
9AM - 4PM
Monday - Friday |
| Spain |
Spanish |
91-714-7983 |
9AM- 5PM
Monday - Friday |
| 0901-100-000 |
8.30AM - 5PM
Monday - Friday |
| Sri Lanka |
English |
+9411 2493547
+9411 2493548 |
8AM - 5PM
Monday - Friday
Except Holidays |
| Sweden |
Swedish |
077-117-1040
(Warranty service and support) |
24 hours/day
7 days/week |
08-477-4420
(30 day up and running support) |
8.30AM - 4.30PM Monday - Friday |
| Switzerland |
German
French
Italian |
0800-55-54-54
(Warranty service and support) |
8AM - 4PM
Monday - Friday |
German
|
058-333-0900
(30 day up and running support) |
9AM - 5.30PM
Monday - Friday |
| French |
058-333-0900
(30 day up and running support) |
9AM - 6PM
Monday - Friday |
| Italian |
058-333-0900
(30 day up and running support) |
9AM - 5PM
Monday - Friday |
| Taiwan |
Mandarin |
886-2-8723-9799
or
0800-000-700 |
24 hours/day
7 days/week |
| Thailand |
English, Thai |
1800-060-066 (Local number only)
66 2273 4088
+603 8315 6857 (DID) |
8AM - 5PM
Monday - Friday
Except Holidays |
| Turkey |
Turkish |
00800-4463-2041 |
9AM - 6PM
Monday - Friday |
| United Kingdom |
English |
08705-500-900
(Standard warranty support) |
ThinkPad 9AM - 6PM
ThinkCentre 8AM - 8PM Monday - Friday |
|
01475-555-055
(30 day up and running support)
|
9AM - 5.30PM
Monday - Friday |
| United States |
English |
1-800-426-7378
|
24 hours/day
7 days/week |
| Uruguay |
Spanish |
000-411-005-6649 |
9AM - 7PM
Monday - Friday |
| Venezuela |
Spanish |
0-800-100-2011 |
8AM - 6PM
Monday - Friday |
| Vietnam |
English,
Vietnamese |
For Northern Area and Hanoi City:
844 3 946 2000 /844 3 942 6457
For Southern Area and Ho Chi Minh City:
848 3 829 5160 / 844 3 942 6457
|
8:30AM - 5:30PM
Monday - Friday |
