Lenovo Support & downloads - IBM Rescue and Recovery with Rapid Restore - Microsoft System Restore "Restore Points" are not preserved or System Restore errors are logged in Event Viewer

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IBM Rescue and Recovery with Rapid Restore - Microsoft System Restore "Restore Points" are not preserved or System Restore errors are logged in Event Viewer

Applicable countries and regions

Symptom
System Restore's Restore Points are not saved in IBM Rapid Restore Ultra's backup. When restoring using Rapid Restore Ultra, System Restore will log an error message in the Windows Event Viewer and if you start System Restore, any prior System Restore Points are not available.

Affected configurations
IBM systems supported by IBM Rescue and Recovery with Rapid Restore, running Microsoft Windows 2000 or XP, configured with IBM Rapid Restore Ultra

View the list of systems supported by IBM Rescue and Recovery with Rapid Restore.

Solution
If you need to restore to an earlier point in time, use Rapid Restore Ultra to restore to that time, and then use Rescue Files and Folders for any additional data.